Case Study · Digitalization

Benic.

We set up business WhatsApp so Benic handles inquiries and orders on the channel its clients already use.

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The challenge

Their clients wanted to quote and order gases via WhatsApp, but Benic had no organized business channel to manage it.

The solution

We configured their business WhatsApp as a formal contact and ordering channel, integrated with their digital presence.

Results

Direct channel

Inquiries and orders on the WhatsApp clients already use.

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