Legal

Privacy Policy.

Last updated: 2026-05-14

1. Data Controller

The data controller responsible for processing your personal data is Rintegg SpA, Chilean Tax ID (RUT) 78.030.674-2, located at 23 sur, entre 9 y 10 poniente, Talca, Maule Region, Chile. For any privacy-related inquiry, contact us at contacto@rintegg.cl.

2. Legal Framework

This policy is governed by Chilean Law No. 21,719 on personal data protection (December 2024), and complies with international standards where applicable (EU GDPR, US frameworks).

3. Data We Collect

  • Contact data: name, email, phone, company, role, city — voluntarily provided through forms.
  • Technical browsing data: IP address, browser, device, OS, pages visited, traffic source, time on site.
  • Advertising interaction data: cookie and pixel identifiers, when you grant consent.
  • Communications: messages sent via email, WhatsApp or forms.

4. Purposes

  • Respond to inquiries and IT advisory requests.
  • Deliver contracted services.
  • Measure site performance and improve user experience.
  • Run digital advertising campaigns where consent has been granted.
  • Comply with legal and tax obligations.

5. Legal Basis

  • Consent for analytics and marketing cookies (revocable at any time).
  • Contract performance or pre-contractual steps to process requests and deliver services.
  • Legitimate interest for site security and fraud prevention.
  • Legal obligation for tax and regulatory compliance.

6. Processors and Third Parties

We share data with the following providers acting as processors:

  • Google LLC (Google Analytics, Google Ads, Tag Manager) — analytics and advertising.
  • Meta Platforms Inc. (Facebook Pixel) — measurement and advertising on Facebook/Instagram.
  • Microsoft Corp. (Clarity, Bing Ads) — behavior analytics and advertising.
  • LinkedIn Corp. — B2B advertising.
  • TikTok Pte. Ltd. — advertising (if enabled).
  • Cloudflare Inc. — content delivery and security.
  • n8n / automation provider — form submission processing.

7. International Transfers

Some providers process data outside Chile (primarily United States and European Union). These transfers rely on Standard Contractual Clauses and applicable adequacy frameworks (EU-US Data Privacy Framework, GDPR mechanisms).

8. Retention

  • Contact data: for the duration of the commercial relationship, plus up to 5 years for tax obligations.
  • Analytics data: up to 26 months (GA4 default).
  • Cookies: per the durations listed in the Cookie Policy.

9. Your Rights

Under Law 21,719 you may exercise the following rights:

  • Access: know what data we process.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure / Cancellation: request deletion of your data.
  • Objection: object to specific processing.
  • Portability: receive your data in structured format.
  • Blocking and withdrawal of consent at any time.

To exercise these rights, email contacto@rintegg.cl identifying yourself and specifying your request. We respond within 15 business days.

10. Security

We apply reasonable technical and organizational measures: HTTPS/TLS encryption, access controls, HSTS headers, strict Content Security Policy, and periodic vendor review. No system is 100% secure; in case of an incident affecting your data, we will notify you as required by law.

11. Minors

Our services target businesses and professionals. We do not knowingly collect data from minors under 14. If you become aware that a minor has provided data, contact us for deletion.

12. Changes

We may update this policy to reflect legal or service changes. The "Last updated" date indicates the current version. Material changes will be notified through the site.

13. Supervisory Authority

If you believe our processing does not comply with regulation, you may file a complaint with the Chilean Data Protection Agency once operational, without prejudice to any judicial action.